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Trauma in the Workplace: A Better Response


The way we support our employees, co-workers, clients, and the communities we serve during times of trauma will have a long-lasting effect on their healing and our relationship with them. Unfortunately, responding well during challenging times is not always easy. 

We don’t know what to say and worry that we’ll overstep boundaries. We rush through the interaction or avoid acknowledging the challenge altogether. 

This online, asynchronous course, lead by Katharine Manning, provides practical advice on how to support those in trauma and distress in the workplace while protecting yourself from compassion fatigue and not running afoul of legal obligations. She discusses the concepts of trauma, trauma's affect on the brain, and the LASER process for working with those who have experienced trauma. 

This online course is pre-approved for 4 CEU credits by the National Advocate Credentialing Program (NACP)® and the DoD Sexual Assault Advocate Certification Program (D-SAACP). Founded in 1975, the National Organization for Victim Assistance (NOVA) is the oldest national victim assistance organization of its type in the United States.

Date Created: January 10, 2024