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New Publication on Using Technology to Communicate with Victims


Video calls, web chats, and other forms of virtual communication have become mainstream and offer opportunities to enhance victim services delivery. However, using technology to effectively communicate with victims and witnesses requires more than choosing the right software.

A new publication is available to help law enforcement-based victim service providers assess their readiness to use virtual communication technologies. Establishing or Enhancing Law Enforcement-Based Victim Services...

It's Not Just You

Summary

It’s Not Just You tells the story of two youth—Nishan and his family, when caseworkers visit their home; and Lila, when she is placed at her grandmother’s home by caseworkers after an incident.

To illustrate the common occurrences in child welfare cases, both stories showcase Nishan and Lila interacting with caseworkers, advocates, and counselors. Lila’s story also...

Brave Maya

Summary

Brave Maya tells the story of what happens to a little girl named Maya after caseworkers visit her home.

To illustrate the common occurrences in child welfare cases, the story follows Maya as she meets with caseworkers, goes to court and meets her advocate, engages with a counselor, and receives support from external family members.

Throughout the...